The following NLAD user roles require a Representative ID if the individual in that role is considered an enrollment representative and may perform Lifeline enrollments, eligibility checks, recertifications, etc. Service providers can find detailed instructions on how to link Representative IDs in the How to Link a Rep ID and Data Input Templates section of the RAD Resources page. Service providers will use the Representative ID to create the representative’s NLAD and/or National Verifier account credentials. Representatives provide their Representative ID number to each service provider for which they work.Representatives self-register for a Representative ID, which will be needed to perform transactions in NLAD and the National Verifier.Do not share your ID number with anyone besides the carrier(s) for which you work. Your Representative ID is a unique number that connects your identity to the transactions you complete in NLAD and the National Verifier. RAD is a registration system that validates the identities of service provider representatives performing transactions in the National Lifeline Accountability Database (NLAD) and the National Verifier (NV).
